Taking Responsibility In The Workplace
Mistakes happen on the job. It may be an oversight, a lack of oversight, carelessness, corporate culture – mistakes are part of doing business. People aren’t perfect. Employees aren’t perfect.
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By increasing accountability with a policy of acceptance and remediation, mistakes can become opportunities to help refine systems and increase productivity, instead of opportunities to point fingers. The Advantages of Increased Accountability The U.S.
Taking Responsibility In The Workplace Quotes
Office of Personnel Management (OPM) provides a list of advantages 1 of increased accountability among employees, including: • Improved employee performance • Increased employee participation • Improved feelings of competency • Increased employee commitment to work • More creativity and innovation • Increased employee morale and work satisfaction These advantages are realized, according to the OPM, when employees recognize accountability programs as helpful methods of assigning and completing tasks. Do Business Leaders Believe Employees Accept Responsibility? According to a survey 2 conducted by AMA Enterprise, a division of the American Management Association ®, business leaders recognize a lack of accountability on the part of employees: • 11% of survey respondents said more than 50% of their employees shirk responsibility. • 21% of business leaders believed the percentage of unaccountable employees ranged from 30% to 50%.
• More than one out of five company managers put the number of employees who avoid taking responsibility at 20% to 30%. • One-quarter of business managers believe that 10% to 20% of their staff avoid accountability. Building Employee Accountability As You Build Your Business Employee accountability can help deliver benefits to small and large businesses with a more engaged, confident workforce willing to admit mistakes, take responsibility, and offer solutions to avoid repeating the same misstep in the future. Creating a workplace atmosphere that encourages employee accountability is an on-going process of creating a corporate culture in which employees and management learn from their mistakes. Business operations are likely to improve with each mistake that leads to a systems refinement.